Novu Health Engagement Blog

Video Release: NovuHealth on Medicare Customer Engagement to Boost Star Quality Ratings

Novu Health

Today, we’re releasing a new video highlighting our approach to quality score improvement for Medicare plans—and it all starts with an intelligent customer engagement strategy.

 

As the health care industry’s leading consumer engagement and behavior change...

Read More

The life of the party: NovuHealth hosts rooftop bash at AHIP Institute & Expo in Austin

Novu Health

At NovuHealth, we work hard every day to engage health care consumers and improve the health care system. But sometimes, we just need to let our hair down and have some fun with our health care community! To celebrate the great work being done by innovators in...

Read More

[Webinar Recording] Intelligent Consumer Engagement to Drive Quality, Retention, Acquisition and Optimization with Medicare Members

Novu Health

CMS has designed the Medical Loss Ratio (MLR) to encourage plans to improve their quality scores via Medicare rewards and incentives. In turn, rewards programs, which fall under the umbrella of quality improvement expenditures (QIE), require plans to invest in ...

Read More

[Webinar Recording] Driving High-Value Behaviors with Intelligent Incentives

Novu Health

The health care industry is at a tipping point. Rising costs, increased regulatory scrutiny, digital disruption and the age of the customer have given rise to the empowered member. How do health plans build a strategy to win these members, and simultaneously...

Read More

NovuHealth offers insight: How reward and incentive strategies fit into Medicare Advantage bids

Novu Health

With CMS’ release of the 2018 final Call Letter, the continued and growing emphasis on quality performance and long-term health improvement requires plans to consider how they include the cost of quality improvement in their bid strategy, for this year and...

Read More

NovuHealth’s secret sauce: Improving diabetic care and delivering a 4-Star rating with Medicare incentive strategies

Novu Health

Picture this not uncommon scenario: A large Medicare Advantage plan seeks to close gaps in care among its diabetic population and reach a 4-Star quality rating. Around half of their diabetic members (220,000 out of 430,000) are non-compliant. Yet, working with...

Read More

Key implications from the 2018 CMS final Call Letter and what’s next for Medicare member engagement

Novu Health

With the April 4 release of the 2018 final Call Letter, the importance of quality performance, efficient use of administrative expenses and Medicare member engagement have been made clearer than ever.

...

Read More

Video Release: NovuHealth on Medicare Customer Engagement and Quality Score Improvement

Novu Health

We’d be happy to talk to you all day about how our customer engagement strategies impact quality scores for Medicare plans, but why tell you when we can show you?

 

Today, we’re pleased to share our new video on our customer engagement strategies for Medicare...

Read More

The ultimate health engagement feat: Reaching hard-to-reach Medicaid members

Novu Health

It’s no secret that, for Medicaid plans, engaging members can be a big challenge. While some members will naturally attend their care appointments, others simply can’t due to transportation, child care or other restraints. Then there are those members who are...

Read More

How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

Read More

Subscribe to Email Updates