Novu Health Engagement Blog

Want Consumer Engagement in Health Care? Set Goals and Use Data to Obtain Them

Jordan Mauer

NovuHealth CEO Addresses AHIP Consumer Experience & Digital Health Conference

Health plans need to adopt the data-driven, goal-focused, personalized customer engagement models of retail if they are to be successful in a world in which quality and risk...

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Using audience segmentation and targeting to improve Medicaid health outcomes

Jordan Mauer

Here’s something that most plans recognize, but aren’t always sure how to act on when creating rewards and engagement programs: not all Medicaid members are created equal when it comes to closing gaps in their care. Some members will naturally attend their...

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How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

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Preparing Your CY 2017 Medicare Advantage Bid

Novu Health
A quick start guide to CMS guidance on rewards and incentives programs

Including a rewards and incentives program in your CY 2017 Medicare Advantage bid is a move toward more actively supporting healthy behaviors and more effective member engagement. Ensuring...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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CMS Takes Another Big Step In Rewarding Plan Members

Novu Health

In another first for the public insurance market, CMS announced earlier this summer that Plans can include information about Reward and Incentive Programs, such as those offered by Novu, in marketing materials.  As such, Plans thinking about their marketing...

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