Novu Health Engagement Blog

Want Consumer Engagement in Health Care? Set Goals and Use Data to Obtain Them

Jordan Mauer

NovuHealth CEO Addresses AHIP Consumer Experience & Digital Health Conference

Health plans need to adopt the data-driven, goal-focused, personalized customer engagement models of retail if they are to be successful in a world in which quality and risk...

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AHIP Consumer Experience & Digital Health Forum: Day One

Jordan Mauer

Are You Innovating for Innovation’s Sake? Or Are You Using Innovation to Solve the Problem of Consumer Engagement?

In search of the latest and greatest when it comes to health plan customer engagement, we traveled to Chicago for the 3-day AHIP Consumer...

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Using audience segmentation and targeting to improve Medicaid health outcomes

Jordan Mauer

Here’s something that most plans recognize, but aren’t always sure how to act on when creating rewards and engagement programs: not all Medicaid members are created equal when it comes to closing gaps in their care. Some members will naturally attend their...

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How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

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Preparing Your CY 2017 Medicare Advantage Bid

Novu Health
A quick start guide to CMS guidance on rewards and incentives programs

Including a rewards and incentives program in your CY 2017 Medicare Advantage bid is a move toward more actively supporting healthy behaviors and more effective member engagement. Ensuring...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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Taking a page from the best loyalty programs

Jordan Mauer

Bringing consumer loyalty insights to wellness rewards and incentives programs

 

When it comes to designing your Medicare wellness rewards and incentives program, there’s no need to reinvent the wheel--take a page out of the best loyalty programs.

For many...

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EEOC Proposes Health Incentive Program Regulations

Novu Health

On Friday, October 30, 2015, the U.S. Equal Employment Opportunity Commission (EEOC) issued proposed regulations to amend the rules implementing Title II of the Genetic Information Nondiscrimination Act (GINA) as they relate to employer wellness programs that are...

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Novu Partners with EXL to Integrate Consumer Health Care Tools

Ali Shirvani-Mahdavi

Today, we are very pleased to announce a strategic partnership with EXL, a leading company that provides healthcare management and analytics programs to payers and providers. Health plan members now have integrated access to Novu’s industry-leading health...

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Diabetes Education program guides disease management for members

Ali Shirvani-Mahdavi

We’re pleased to announce the launch of our Diabetes Education program today—the latest in a series of disease management member programs designed to empower members and reduce risk for the health care system.

 

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