Novu Health Engagement Blog

The life of the party: NovuHealth hosts rooftop bash at AHIP Institute & Expo in Austin

Novu Health

At NovuHealth, we work hard every day to engage health care consumers and improve the health care system. But sometimes, we just need to let our hair down and have some fun with our health care community! To celebrate the great work being done by innovators in...

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[Webinar Recording] Intelligent Consumer Engagement to Drive Quality, Retention, Acquisition and Optimization with Medicare Members

Novu Health

CMS has designed the Medical Loss Ratio (MLR) to encourage plans to improve their quality scores via Medicare rewards and incentives. In turn, rewards programs, which fall under the umbrella of quality improvement expenditures (QIE), require plans to invest in ...

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[Webinar Recording] Driving High-Value Behaviors with Intelligent Incentives

Novu Health

The health care industry is at a tipping point. Rising costs, increased regulatory scrutiny, digital disruption and the age of the customer have given rise to the empowered member. How do health plans build a strategy to win these members, and simultaneously...

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Press Release—NovuHealth meets NCQA standards, earns certification for health appraisal and self-management tools

Novu Health

MINNEAPOLIS, MINN—May 15, 2017—NovuHealth, the health care industry’s leading consumer engagement and behavior change company, has earned Wellness & Health Promotion Certification from the National Committee for Quality Assurance (NCQA) for its health appraisal...

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[Webinar Recording] How Intelligent Member Engagement Strategies Lead to Improved Medicare Quality Scores

Novu Health

Scoring above 3.5 Stars has never been more challenging for Medicare plans. CMS scores on a curve and plans vie against each other each year, which means maintaining your current member programs and commination is no longer enough. To remain at the top, plans...

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Upcoming CMS guidance for Medicaid and what it means for your health plan

Ben Wright

What’s coming

The Medicare market has demonstrated that an overall quality rating system like CMS Star ratings is a major game-changer for plan performance, member engagement strategies, and plan bottom line. And it’s no secret that a similar system is on the...

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Your guide to a higher Star rating: Leveraging member engagement and high-value behaviors

Jordan Mauer

Since 2014, CMS has dramatically expanded opportunities for Medicare plans and partners to leverage rewards and incentives programs to impact quality ratings. What’s more, recognizing the potential for engagement programs to improve member health outcomes and...

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2 key insights: how rewards and engagement programs influence HEDIS quality measures and CAHPS ratings

Jordan Mauer

With the recent (and ongoing) shift toward a value-based care model, quality scores like HEDIS and CAHPS are more important than ever. Through such quality scores, Medicaid health plans must prove that members get the best care—resulting in the best outcomes—at...

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[INFOGRAPHIC]: 2017 CMS Star ratings are out - how Novu can help

Kristin Gasteazoro

When your star rating is less than stellar, you’re leaving money on the table. Learn how we help plans influence high-value behaviors and move the needle on HEDIS measures: 

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Mobilizing Medicaid performance via omni-channel communications and mobile engagement

Jordan Mauer

As a Medicaid health plan, you know that it can be hard to get—and remain—in touch with all Medicaid members. Whether it’s a shifting address, unreliable contact info, or simply members dropping in and out of Medicaid eligibility, developing a consistent...

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