Novu Health Engagement Blog

2 key insights: how rewards and engagement programs influence HEDIS quality measures and CAHPS ratings

Jordan Mauer

With the recent (and ongoing) shift toward a value-based care model, quality scores like HEDIS and CAHPS are more important than ever. Through such quality scores, Medicaid health plans must prove that members get the best care—resulting in the best outcomes—at...

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How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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