Novu Health Engagement Blog

New DHHS regulations and what they mean for your plan’s member engagement strategy

Ben Wright

 

As the health care landscape continues to evolve, so do industry regulations. The latest development?  New regulations were released last week by the Department of Health and Human Services (DHHS), bringing new exceptions and clarification to current...

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Want Consumer Engagement in Health Care? Set Goals and Use Data to Obtain Them

Jordan Mauer

NovuHealth CEO Addresses AHIP Consumer Experience & Digital Health Conference

Health plans need to adopt the data-driven, goal-focused, personalized customer engagement models of retail if they are to be successful in a world in which quality and risk...

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Your guide to a higher Star rating: Leveraging member engagement and high-value behaviors

Jordan Mauer

Since 2014, CMS has dramatically expanded opportunities for Medicare plans and partners to leverage rewards and incentives programs to impact quality ratings. What’s more, recognizing the potential for engagement programs to improve member health outcomes and...

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Can you engage Medicare members online? We wanted to find out.

Jordan Mauer

It’s no secret that health plans (and most companies, for that matter) want to engage with consumers online—it’s less expensive, often results in deeper participation and can lead to a lasting relationship with the brand. How best to engage members digitally,...

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How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

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Preparing Your CY 2017 Medicare Advantage Bid

Ben Wright
A quick start guide to CMS guidance on rewards and incentives programs

Including a rewards and incentives program in your CY 2017 Medicare Advantage bid is a move toward more actively supporting healthy behaviors and more effective member engagement. Ensuring...

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How much is too much? 3 key insights on valuing wellness rewards

Jordan Mauer

You’ve utilized insights from consumer loyalty programs and chosen your healthy behaviors. Your wellness rewards and incentives program is well on its way—but in the midst of watching your member engagement strategy take shape, the question of “how much is too...

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Member Engagement and Retention in a New Era of Communication

Kristin Gasteazoro

Key takeaways from the 2016 RISE Summit in Nashville

The 2016 RISE conference once again brought together stakeholders from across the health care industry looking to transform quality scores, care outcomes and risk adjustment. From the panels and keynote...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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Novu at RISE Summit in Nashville: March 20-22, 2016

Kristin Gasteazoro

How can Novu help you improve quality scores?

We’re excited to share our insights at the 10th Annual RISE Summit in Nashville—the premier risk adjustment and quality improvement conference. Connect with us to talk Medicare rewards and incentives, closing gaps...

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