Novu Health Engagement Blog

New DHHS regulations and what they mean for your plan’s member engagement strategy

Ben Wright

 

As the health care landscape continues to evolve, so do industry regulations. The latest development?  New regulations were released last week by the Department of Health and Human Services (DHHS), bringing new exceptions and clarification to current...

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Using audience segmentation and targeting to improve Medicaid health outcomes

Jordan Mauer

Here’s something that most plans recognize, but aren’t always sure how to act on when creating rewards and engagement programs: not all Medicaid members are created equal when it comes to closing gaps in their care. Some members will naturally attend their...

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2 key insights: how rewards and engagement programs influence HEDIS quality measures and CAHPS ratings

Jordan Mauer

With the recent (and ongoing) shift toward a value-based care model, quality scores like HEDIS and CAHPS are more important than ever. Through such quality scores, Medicaid health plans must prove that members get the best care—resulting in the best outcomes—at...

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[INFOGRAPHIC]: 2017 CMS Star ratings are out - how Novu can help

Kristin Gasteazoro

When your star rating is less than stellar, you’re leaving money on the table. Learn how we help plans influence high-value behaviors and move the needle on HEDIS measures: 

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Mobilizing Medicaid performance via omni-channel communications and mobile engagement

Jordan Mauer

As a Medicaid health plan, you know that it can be hard to get—and remain—in touch with all Medicaid members. Whether it’s a shifting address, unreliable contact info, or simply members dropping in and out of Medicaid eligibility, developing a consistent...

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5 tips: Choosing the right rewards and member engagement strategy for Medicaid rewards and engagement programs

Jordan Mauer

Want to motivate your Medicaid members to engage in their care and complete desired health behaviors? A Medicaid rewards and engagement program is a great place to start when it comes to improving health outcomes and HEDIS quality measures—and as you might...

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[INFOGRAPHIC]: 5 Medicaid Member Populations You need to Consider for your Rewards and Engagement Programs

Jordan Mauer

Today we are proud to release our latest white paper, Driving High-Value Behaviors in Medicaid Plans: Medicaid rewards and engagement programs to activate hard-to-reach members and close gaps in care.

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How to optimize your Medical Loss Ratio

Ben Wright

We optimize the MLR numerator. So can you. Let’s talk about how. 

For Medicare Advantage (MA) plans, one of the most significant influences on expenditures and profit is the Medical Loss Ratio (MLR) rule. This rule requires that MA plans spend at least 85% of...

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Member Engagement and Retention in a New Era of Communication

Kristin Gasteazoro

Key takeaways from the 2016 RISE Summit in Nashville

The 2016 RISE conference once again brought together stakeholders from across the health care industry looking to transform quality scores, care outcomes and risk adjustment. From the panels and keynote...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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