Novu Health Engagement Blog

5 best practices for addressing social determinants of health to engage members

Novu Health

Did you know that social determinants of health (SDoH) can account for as much as 80% of health outcomes? With such a significant impact on member health, many plans are beginning to address these social factors—even though they’ve been seen as outside the realm...

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Webinar | How to solve value-based performance? Member engagement.

Novu Health

In today’s economic reality, plans must deliver real value to the consumer to be successful. Focusing solely on cutting costs is not a strategically sound long-term plan. Rather, plans also need to invest in revenue-generating opportunities such as quality,...

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[Webinar Recording] Intelligent Consumer Engagement to Drive Quality, Retention, Acquisition and Optimization with Medicare Members

Novu Health

CMS has designed the Medical Loss Ratio (MLR) to encourage plans to improve their quality scores via Medicare rewards and incentives. In turn, rewards programs, which fall under the umbrella of quality improvement expenditures (QIE), require plans to invest in ...

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[Webinar Recording] Driving High-Value Behaviors with Intelligent Incentives

Novu Health

The health care industry is at a tipping point. Rising costs, increased regulatory scrutiny, digital disruption and the age of the customer have given rise to the empowered member. How do health plans build a strategy to win these members, and simultaneously...

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[Webinar Recording] How Intelligent Member Engagement Strategies Lead to Improved Medicare Quality Scores

Novu Health

Scoring above 3.5 Stars has never been more challenging for Medicare plans. CMS scores on a curve and plans vie against each other each year, which means maintaining your current member programs and commination is no longer enough. To remain at the top, plans...

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