Novu Health Engagement Blog

Health care's new reality demands intelligent member engagement strategies. Here's what you need to know.

Novu Health

With the health care industry’s shift to value-based care, quality scores like Medicare Star ratings have never been more important.

 

So what’s the key to boosting quality scores? To enabling economic success while improving member health?

 

Intelligent member...

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[White Paper] How to design & implement a member engagement program to address social determinants of health: 7 best practices

Novu Health

With social determinants of health (SDoH) like housing, transportation, financial support and food security accounting for 80% of health outcomes, addressing SDOH is clearly essential to improving member health.

 

It’s also a smart business decision that can...

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How to win at value-based performance? Engage the health care consumer.

Novu Health

A CMS Star rating is a direct reflection of the value your plan provides to the consumer.

 

It also says a lot about your plan’s performance—both where you’re at—and where you’re headed. After all, a high Star rating brings with it a significant financial...

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2 key insights: how rewards and engagement programs influence HEDIS quality measures and CAHPS ratings

Jordan Mauer

With the recent (and ongoing) shift toward a value-based care model, quality scores like HEDIS and CAHPS are more important than ever. Through such quality scores, Medicaid health plans must prove that members get the best care—resulting in the best outcomes—at...

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3 new email best practices for health care engagement

Novu Health

Takeaways from the Litmus Email Design Conference

As part of our promise to our clients to deliver the latest in engagement, we keep a close eye on marketing best practices across industries. Email reigns as king in many consumer marketing departments, and...

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Novu Loyalty360 Interview: How health care is embracing customer loyalty

Novu Health

MINNEAPOLIS, MN – August 10, 2016 – Health care is in the midst of industry disruption. Consumers are more empowered than ever with detailed plan information at their fingertips and an array of options to choose from for coverage. Labels such as consumerism,...

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Can you engage Medicare members online? We wanted to find out.

Jordan Mauer

It’s no secret that health plans (and most companies, for that matter) want to engage with consumers online—it’s less expensive, often results in deeper participation and can lead to a lasting relationship with the brand. How best to engage members digitally,...

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4 Tips: Choosing Healthy Behaviors for a Rewards and Incentive Program

Jordan Mauer

 

For plans looking to build out a rewards and incentive program, choosing which healthy behaviors to reward is an important first step. Ensuring that your rewards program doesn’t live in a vacuum, but instead has a direct and meaningful impact on quality...

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Novu’s Diabetes Prevention Program Proves Effective & Cost-Efficient

Tom Wicka

Back in July we announced the availability of the Diabetes Prevention Program (DPP), a digitally delivered National Institute of Health protocol through the Novu platform. Novu’s DPP addresses the growing type 2 diabetes epidemic in America for our clients. Today,...

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Novu and Delta Dental of Minnesota Team Up to Engage Members

Tom Wicka

We are pleased to announce a new partnership today! Novu will be teaming up with Delta Dental of Minnesota, one of the largest providers of dental benefits in the Upper Midwest, to engage members in oral health practices and better overall health.

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