Novu Health Engagement Blog

Ready to drive health care quality improvement? Personalize the health plan member experience.

Novu Health

Health is not a one-size-fits all endeavor. To effectively reach and engage the most members—and drive health care quality improvement—plans must focus in on the individual, and tailor the member experience to the individual’s health journey.

 

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The policies and programs addressing social determinants of health (plus, 4 ways health plans can do more)

Novu Health

As social determinants of health (SDoH)—non-medical factors that influence health—continue to make headlines in the health care world, there has arisen a growing movement to address SDoH in health care policy and develop programs that acknowledge the importance...

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Welcome to the era of the empowered health care consumer: How effective engagement enhances satisfaction and brand loyalty

Novu Health

At the leading-edge of health care, we’re witnessing a revolutionary shift. Say goodbye to the passive health care member—we’re entering the era of the empowered health care consumer.

 

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3 ways to improve health plan member engagement from NovuHealth EVP of Marketing & Engagement

Novu Health

With the recent release of the 2018 Star ratings, quality improvement is top of mind for many health plans. And, as we’ve seen time and again at NovuHealth, member engagement is one of the most effective strategies for impacting vital quality measures like Star...

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2018 CMS Star ratings are out! Need a boost?

Novu Health

The moment of truth has arrived: 2018 CMS Star ratings are out! How did your plan fare?

 

If your Star rating needs a boost, you’ve come to the right place. At NovuHealth, we’re not shy about sharing exactly how we influence high-value member activities to...

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Health plan Net Promoter Score: 6 strategies for a higher NPS and stronger plan performance

Novu Health

Leading consumer companies excel at understanding what their customers want—using that knowledge to build a better customer experience and to advance their financial goals. As the health care industry shifts to a B2C model, what can health plans learn from...

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NovuHealth EVP of Marketing & Engagement Talks Personalization with Managed Healthcare Executive

Novu Health

At NovuHealth, we believe that engaging and motivating members is the key to health plan performance.

 

We also believe that members want to be treated like individuals—that a personalized member experience is a powerful tool when it comes to boosting member...

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NovuHealth is Ranked #5 in the Minneapolis/St. Paul Business Journal's 2017 Fast 50

Novu Health

Happy Friday! We are very excited to share the news that today NovuHealth was ranked as the fifth fastest growing privately held company in the Twin Cities in the Minneapolis/St. Paul Business Journal's 2017 Fast 50 List.

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NovuHealth recognized as a finalist for the Minnesota Tekne Awards

Novu Health

NovuHealth has been named a finalist in the health care category of the Minnesota High Tech Association’s Annual Tekne Awards!

 

MHTA is a non-profit association representing more than 300 IT, bio-sciences, advanced manufacturing, clean, green and edtech...

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NovuHealth CEO Tom Wicka talks building a great work culture with the Huffington Post

Novu Health

What makes an employee want to stick with your company long-term? At NovuHealth, we believe a great work culture is essential.

 

In fact, just earlier this month, NovuHealth CEO Tom Wicka was among 99 CEOs tapped to share culture-building insights with the...

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