The health care industry is changing. As value-based payment models are increasingly adopted, quality and member satisfaction have become central to plan success.
So how can plans keep pace—exceeding member expectations and maximizing plan performance? With the rise of consumerism and today’s value-based economy, intelligent consumer engagement has emerged as the cornerstone solution.
Because, when members are engaged with their health—attending recommended care visits, maintaining healthy habits—everyone wins. Members are healthier, plans see gains in quality ratings and brand perception (as well as revenue), and the whole system runs more effectively and efficiently.
Ready to learn more about how your plan can win at value-based performance? Get the latest strategies from our presentation at the 3rd Annual Medicare Star Ratings & Quality Assurance Summit, led by NovuHealth Client Executive Kara Ellinger.
In it, we delve into the new economics of Medicare (the MLR, QIE, and the latest policy) and reveal how health plans can improve quality, satisfaction and growth by flipping traditional consumer loyalty strategies on their heads.
Download the presentation “The New Economic Reality—Value-Based Performance: How Intelligent Consumer Engagement Is the Cornerstone Solution,” using the button below. Want even more insights and best practices to build an engagement program that boosts health and performance? Contact us to keep the conversation going.
Kara Ellinger is a client executive at NovuHealth. In this role, she is responsible for developing and growing client relationships with leading health plans and care organizations across the country. She also plays an active role in the development of a client’s program strategy, ensuring business, program and quality goals are met. Prior to joining NovuHealth, she spent over 11 years at UnitedHealthcare as a Senior Director in innovation, business development and member marketing for the company’s commercial and Medicare business units.
NovuHealth is the health care industry’s leading consumer engagement company. Combining performance analytics, behavior science and comprehensive technology solutions, our rewards and engagement programs enable health plans to increase high-value member activities—improving member health and driving plan performance. Visit us at novu.com.