Novu Health Engagement Blog

Health care's new reality demands intelligent member engagement strategies. Here's what you need to know.

Novu Health

With the health care industry’s shift to value-based care, quality scores like Medicare Star ratings have never been more important.


So what’s the key to boosting quality scores? To enabling economic success while improving member health?


Intelligent member engagement strategies.


Star Ratings Congress | Presentation


Luckily, we’re engagement experts, and we’re not shy about revealing how we do it. In fact, we recently shared our unique approach at the 2018 Star Ratings Congress—detailing exactly how to target and engage members to complete the high-value activities that have the biggest impact on health outcomes and plan performance.


Led by NovuHealth’s EVP of Marketing & Engagement Jordan Mauer, the presentation explored how consumer engagement can be a powerful tool to drive health care quality improvement, CMS risk adjustment, member satisfaction and retention, and to attract new members.


Ready to get the practical insights you need to design a first-rate engagement program in 2018?


Download the presentation “The New Economic Reality for Health Care Quality Improvement: Value-Based Performance,” using the button below. For even more engagement program insights and best practices, contact us to keep the conversation going.

Download Presentation


Jordan Mauer is Executive Vice President of Marketing & Engagement at NovuHealth. In this role, he develops and leads the company’s marketing and brand initiatives, as well as the end-to-end management of member-facing operations. With more than 15 years of senior marketing leadership experience, Jordan brings a passion for analytics, loyalty operations and engagement, as well as strategic energy to NovuHealth.


About NovuHealth

NovuHealth is the health care industry’s leading consumer engagement company. Combining performance analytics, behavior science and comprehensive technology solutions, our rewards and engagement programs enable health plans to increase high-value member activities—improving member health and driving plan performance. Visit us at