In today’s value-based performance environment, quality improvement is as essential to member health as it is to plan success and profitability.
As a result, HEDIS, HOS and other member-centered Star ratings are of the utmost importance.
And there’s no better way to boost these ratings than a member engagement program tailored to your plan’s objectives. But your level of success ultimately comes down to how well you design your program.
That’s why we shared practical insights for building a program that drives HEDIS performance and Star ratings at the 3rd Annual RISE Quality Leadership Summit. Led by NovuHealth’s VP of Payer Sales Kristin Gasteazoro, the presentation outlined how to:
- Use member segmentation to drive incremental HEDIS performance
- Identify the right members to engage using propensity modeling, machine learning techniques and third-party consumer data
- Leverage rewards and incentives to motivate member engagement
Get all the insights when you download the full presentation, “Using Intelligent Member Engagement Strategies to Drive Incremental HEDIS Performance and Star Ratings,” using the button below.
Kristin Gasteazoro serves as Vice President of Sales at NovuHealth and oversees the company’s sales team. Kristin brings over a decade of sales leadership, operations and strategy experience to the role.
NovuHealth is the healthcare industry’s leading consumer engagement company. Combining performance analytics, behavior science and comprehensive technology solutions, our rewards and engagement programs enable health plans to increase high-value member activities—improving member health and driving plan performance. Learn more at novu.com.