Novu Health Engagement Blog

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Recent Posts

2017 HEDIS measures below target? It’s not too late to boost your scores for 2018.

Novu Health

With HEDIS results due June 15, by now, your health plan likely has a solid sense of its 2017 scores.

 

So, here’s the question: Is your plan performing as expected and desired? If not, what measures do you need to improve for 2018?

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How one Medicaid plan closed gaps in care and reduced churn with targeted member engagement

Novu Health

For Medicaid plans, it can be a struggle to engage hard-to-reach members—let alone motivate them to participate in preventive care. For one thing, Medicaid members are a widely diverse group and often face numerous barriers to better health—for example, social...

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NovuHealth CEO Tom Wicka on how higher Star ratings can help MA plans strengthen performance

Novu Health

With the growing popularity of Medicare Advantage (MA), and more aging Baby Boomers joining MA plans every day, the market has never been more competitive.

 

In such a saturated environment, a higher Star rating can be a powerful means of setting your plan apart....

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The key to Medicare Advantage plan success? A results-driven member engagement program.

Novu Health

Expectations for Medicare Advantage plans are higher today than ever.

 

With the growth of consumerism in health care, consumers increasingly demand high Star ratings, best-in-class benefits and care, and a retail-like member experience. At the same time, CMS...

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How NovuHealth’s partnership with Community Health Choice promotes better health & patient experience

Novu Health

At NovuHealth, we believe that health care should be centered around the consumer. That’s why our partnership with Community Health Choice, a Texas-based health plan, works so well—we share the same belief in empowering patients to achieve better health.

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NovuHealth CEO Tom Wicka shares the importance of candor and other lessons from a former White House chief of staff

Novu Health

We were extremely lucky at NovuHealth to have Denis McDonough, former White House chief of staff to President Barack Obama, visit our office recently and share his experiences in building strong and effective teams.

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The need-to-know guide for including rewards & incentives in your 2019 Medicare Advantage bid

Novu Health

A quick-start guide to including rewards and incentives programs in your 2019 bid

 

Welcome to bid season! With 2019 bids due June 4, now’s the time to get a rewards and incentives (R/I) program included in your CY 2019 Medicare Advantage bid.

 

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Drive performance & improve health with targeted member engagement strategies

Novu Health

You know you need to engage your members. But a one-size-fits-all approach just isn’t enough.

 

Speak to your members as individuals, considering their unique needs and preferences, and your member engagement strategies will have significantly more impact—all...

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3 keys for successful MA product development & best practices for Medicare member engagement

Novu Health

Times are changing—and Medicare Advantage (MA) members today expect more from their health plans: from a simple and valuable member experience to health products that meet their needs—and reach them where they are.

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The key to improving Medicare risk adjustment? Member engagement.

Novu Health

Accurate and comprehensive Medicare risk adjustment is as crucial to delivering high-quality care as it is to your plan’s financial success.

 

Historically, Medicare plans have relied primarily on risk analytics vendors to help identify gaps in claims data and...

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