Novu Health Engagement Blog

The satisfaction-engagement connection: How member engagement impacts HOS, CAHPS and member satisfaction

Novu Health

Is your plan looking to improve member satisfaction? What if we told you that starting with a focus on quality and member engagement might actually be the best way to improve your members’ experience and their perception of your plan? Here’s why:

 

Read More

The guide to Medicaid member engagement: Proven strategies and best practices from real-world programs [e-book]

Novu Health

It comes as no surprise to you: the Medicaid market is facing disruptive change.

 

In recent years, Medicaid managed care has expanded rapidly across nearly every state. And with that expansion has come significant challenges—from evolving financial and ...

Read More

Succeeding in the new world of healthcare: 5 trends you need to know | Infographic

Novu Health

You saw our white paper—now check out our infographic! We’re sharing the 5 trends you need to know to succeed in the new world of healthcare in a quick, easy-to-digest format.

Read More