Novu Health Engagement Blog

Welcome to the era of the empowered health care consumer: How effective engagement enhances satisfaction and brand loyalty

Novu Health

At the leading-edge of health care, we’re witnessing a revolutionary shift. Say goodbye to the passive health care member—we’re entering the era of the empowered health care consumer.

 

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3 ways to improve health plan member engagement from NovuHealth EVP of Marketing & Engagement

Novu Health

With the recent release of the 2018 Star ratings, quality improvement is top of mind for many health plans. And, as we’ve seen time and again at NovuHealth, member engagement is one of the most effective strategies for impacting vital quality measures like Star...

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2018 CMS Star ratings are out! Need a boost?

Novu Health

The moment of truth has arrived: 2018 CMS Star ratings are out! How did your plan fare?

 

If your Star rating needs a boost, you’ve come to the right place. At NovuHealth, we’re not shy about sharing exactly how we influence high-value member activities to...

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Health plan Net Promoter Score: 6 strategies for a higher NPS and stronger plan performance

Novu Health

Leading consumer companies excel at understanding what their customers want—using that knowledge to build a better customer experience and to advance their financial goals. As the health care industry shifts to a B2C model, what can health plans learn from...

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NovuHealth EVP of Marketing & Engagement Talks Personalization with Managed Healthcare Executive

Novu Health

At NovuHealth, we believe that engaging and motivating members is the key to health plan performance.

 

We also believe that members want to be treated like individuals—that a personalized member experience is a powerful tool when it comes to boosting member...

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NovuHealth is Ranked #5 in the Minneapolis/St. Paul Business Journal's 2017 Fast 50

Novu Health

Happy Friday! We are very excited to share the news that today NovuHealth was ranked as the fifth fastest growing privately held company in the Twin Cities in the Minneapolis/St. Paul Business Journal's 2017 Fast 50 List.

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NovuHealth recognized as a finalist for the Minnesota Tekne Awards

Novu Health

NovuHealth has been named a finalist in the health care category of the Minnesota High Tech Association’s Annual Tekne Awards!

 

MHTA is a non-profit association representing more than 300 IT, bio-sciences, advanced manufacturing, clean, green and edtech...

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NovuHealth CEO Tom Wicka talks building a great work culture with the Huffington Post

Novu Health

What makes an employee want to stick with your company long-term? At NovuHealth, we believe a great work culture is essential.

 

In fact, just earlier this month, NovuHealth CEO Tom Wicka was among 99 CEOs tapped to share culture-building insights with the...

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Why Minnesota is better for digital health startups than the Bay Area

Novu Health

As the consumerization of health care increases, the importance of technology designed to connect with and motivate individuals rises in importance right alongside. Health care consumers are more empowered than ever and, as a natural result, health technology...

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Social determinants of health: What are they and how do they influence member health outcomes?

Novu Health

Although the US spends more on health care than any other nation in the world, we rank poorly on nearly every measure of health status. Why is this? One of the most significant barriers between us and better health are social determinants of health (SDoH),...

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Press Release—NovuHealth to Share How Personalized Member Communications Drives Quality Improvements at the 2017 HEDIS® & Quality Improvement Summit

Novu Health

MINNEAPOLIS, MN—October 10, 2017—NovuHealth, the health care industry’s leading consumer engagement company, today announced that Jordan Mauer, Executive Vice President of Marketing and Member Engagement, will discuss how to drive quality improvements with...

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7 member engagement strategies for plans to address social determinants of health

Novu Health

Health plans are increasingly accountable for improving the health of their populations. Thus, the increasing relevance of one of today’s hottest industry topics: social determinants of health (SDoH).

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