Novu Health Engagement Blog

Health plan Net Promoter Score: Why it matters and 4 keys for a higher NPS

Novu Health

Today we’re excited to share with you Part 1 of our latest white paper: Net Promoter Score: Features, Economics, Application in Health Care.

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How NovuHealth solutions optimize CMS risk adjustment by engaging members

Novu Health

 

Understanding your members’ risk is as crucial to delivering high-quality care as it is to your plan’s financial performance. However, as every plan can attest, CMS risk adjustment can be a challenge, especially if your members are not actively engaged in...

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