Novu Health Engagement Blog

NovuHealth offers insight: How reward and incentive strategies fit into Medicare Advantage bids

Novu Health

With CMS’ release of the 2018 final Call Letter, the continued and growing emphasis on quality performance and long-term health improvement requires plans to consider how they include the cost of quality improvement in their bid strategy, for this year and...

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NovuHealth’s secret sauce: Improving diabetic care and delivering a 4-Star rating with Medicare incentive strategies

Novu Health

Picture this not uncommon scenario: A large Medicare Advantage plan seeks to close gaps in care among its diabetic population and reach a 4-Star quality rating. Around half of their diabetic members (220,000 out of 430,000) are non-compliant. Yet, working with...

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Key implications from the 2018 CMS final Call Letter and what’s next for Medicare member engagement

Novu Health

With the April 4 release of the 2018 final Call Letter, the importance of quality performance, efficient use of administrative expenses and Medicare member engagement have been made clearer than ever.

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Video Release: NovuHealth on Medicare Customer Engagement and Quality Score Improvement

Novu Health

We’d be happy to talk to you all day about how our customer engagement strategies impact quality scores for Medicare plans, but why tell you when we can show you?

 

Today, we’re pleased to share our new video on our customer engagement strategies for Medicare...

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The ultimate health engagement feat: Reaching hard-to-reach Medicaid members [Case Study]

Novu Health

It’s no secret that, for Medicaid plans, engaging members can be a big challenge. While some members will naturally attend their care appointments, others simply can’t due to transportation, child care or other restraints. Then there are those members who are...

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Congressman Erik Paulsen visits NovuHealth to discuss health care innovation

Novu Health

NovuHealth welcomed Congressman Erik Paulsen to our offices yesterday for a chat and tour. We had a great discussion on several health care related topics including innovation, driving member engagement and the use of rewards and incentives.

 

 

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Upcoming CMS guidance for Medicaid and what it means for your health plan

Ben Wright

What’s coming

The Medicare market has demonstrated that an overall quality rating system like CMS Star ratings is a major game-changer for plan performance, member engagement strategies, and plan bottom line. And it’s no secret that a similar system is on the...

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New DHHS regulations and what they mean for your plan’s member engagement strategy

Ben Wright

 

As the health care landscape continues to evolve, so do industry regulations. The latest development?  New regulations were released last week by the Department of Health and Human Services (DHHS), bringing new exceptions and clarification to current...

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Want Consumer Engagement in Health Care? Set Goals and Use Data to Obtain Them

Jordan Mauer

NovuHealth CEO Addresses AHIP Consumer Experience & Digital Health Conference

Health plans need to adopt the data-driven, goal-focused, personalized customer engagement models of retail if they are to be successful in a world in which quality and risk...

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AHIP Consumer Experience & Digital Health Forum: Day One

Jordan Mauer

Are You Innovating for Innovation’s Sake? Or Are You Using Innovation to Solve the Problem of Consumer Engagement?

In search of the latest and greatest when it comes to health plan customer engagement, we traveled to Chicago for the 3-day AHIP Consumer...

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