Novu Health Engagement Blog

The key to Medicare Advantage plan success? A results-driven member engagement program.

Novu Health

Expectations for Medicare Advantage plans are higher today than ever.

 

With the growth of consumerism in health care, consumers increasingly demand high Star ratings, best-in-class benefits and care, and a retail-like member experience. At the same time, CMS...

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How NovuHealth’s partnership with Community Health Choice promotes better health & patient experience

Novu Health

At NovuHealth, we believe that health care should be centered around the consumer. That’s why our partnership with Community Health Choice, a Texas-based health plan, works so well—we share the same belief in empowering patients to achieve better health.

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NovuHealth CEO Tom Wicka shares the importance of candor and other lessons from a former White House chief of staff

Novu Health

We were extremely lucky at NovuHealth to have Denis McDonough, former White House chief of staff to President Barack Obama, visit our office recently and share his experiences in building strong and effective teams.

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The need-to-know guide for including rewards & incentives in your 2019 Medicare Advantage bid

Novu Health

A quick-start guide to including rewards and incentives programs in your 2019 bid

 

Welcome to bid season! With 2019 bids due June 4, now’s the time to get a rewards and incentives (R/I) program included in your CY 2019 Medicare Advantage bid.

 

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Drive performance & improve health with targeted member engagement strategies

Novu Health

You know you need to engage your members. But a one-size-fits-all approach just isn’t enough.

 

Speak to your members as individuals, considering their unique needs and preferences, and your member engagement strategies will have significantly more impact—all...

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3 keys for successful MA product development & best practices for Medicare member engagement

Novu Health

Times are changing—and Medicare Advantage (MA) members today expect more from their health plans: from a simple and valuable member experience to health products that meet their needs—and reach them where they are.

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The key to improving Medicare risk adjustment? Member engagement.

Novu Health

Accurate and comprehensive Medicare risk adjustment is as crucial to delivering high-quality care as it is to your plan’s financial success.

 

Historically, Medicare plans have relied primarily on risk analytics vendors to help identify gaps in claims data and...

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5 best practices for addressing social determinants of health to engage members

Novu Health

Did you know that social determinants of health (SDoH) can account for as much as 80% of health outcomes? With such a significant impact on member health, many plans are beginning to address these social factors—even though they’ve been seen as outside the realm...

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Encouraging appropriate health care utilization through member engagement: Insights from NovuHealth

Novu Health

Containing health care spending without sacrificing coverage may very well be the industry challenge of our time.

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3 steps to designing a Medicaid rewards and engagement program that delivers on your performance goals

Novu Health

Without a doubt, one of the biggest health care trends of 2018 is member engagement.

 

Yet, while this buzzword is thrown around with increasing frequency, it seems few have successfully engaged members in a truly meaningful way—driving Medicaid plan...

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