Novu Health Engagement Blog

Press Release – Novu announces new Chief Operating Officer

Tom Wicka

Novu is pleased to announce Rob Sorensen as Chief Operating Officer

MINNEAPOLIS, MN – November 19, 2016 – Novu has hired health care industry veteran Rob Sorensen as Chief Operating Officer. He will report directly to Tom Wicka, Novu CEO. Rob will oversee...

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Using audience segmentation and targeting to improve Medicaid health outcomes

Jordan Mauer

Here’s something that most plans recognize, but aren’t always sure how to act on when creating rewards and engagement programs: not all Medicaid members are created equal when it comes to closing gaps in their care. Some members will naturally attend their...

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Your guide to a higher Star rating: Leveraging member engagement and high-value behaviors

Jordan Mauer

Since 2014, CMS has dramatically expanded opportunities for Medicare plans and partners to leverage rewards and incentives programs to impact quality ratings. What’s more, recognizing the potential for engagement programs to improve member health outcomes and...

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2 key insights: how rewards and engagement programs influence HEDIS quality measures and CAHPS ratings

Jordan Mauer

With the recent (and ongoing) shift toward a value-based care model, quality scores like HEDIS and CAHPS are more important than ever. Through such quality scores, Medicaid health plans must prove that members get the best care—resulting in the best outcomes—at...

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[INFOGRAPHIC]: 2017 CMS Star ratings are out - how Novu can help

Kristin Gasteazoro

When your star rating is less than stellar, you’re leaving money on the table. Learn how we help plans influence high-value behaviors and move the needle on HEDIS measures: 

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Mobilizing Medicaid performance via omni-channel communications and mobile engagement

Jordan Mauer

As a Medicaid health plan, you know that it can be hard to get—and remain—in touch with all Medicaid members. Whether it’s a shifting address, unreliable contact info, or simply members dropping in and out of Medicaid eligibility, developing a consistent...

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5 tips: Choosing the right rewards and member engagement strategy for Medicaid rewards and engagement programs

Jordan Mauer

Want to motivate your Medicaid members to engage in their care and complete desired health behaviors? A Medicaid rewards and engagement program is a great place to start when it comes to improving health outcomes and HEDIS quality measures—and as you might...

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Healthy Snack Alternatives for Back-to-School

Novu Health

A new school year is in full force, and it’s time to load up on healthy snacks for the kids in your life, whether you’re a grandparent, parent, teacher, etc. However, given all of the options at a grocery store, making the best choice for your child can be...

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[INFOGRAPHIC]: 5 Medicaid Member Populations You need to Consider for your Rewards and Engagement Programs

Jordan Mauer

Today we are proud to release our latest white paper, Driving High-Value Behaviors in Medicaid Plans: Medicaid rewards and engagement programs to activate hard-to-reach members and close gaps in care.

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What new CMS reporting requirements mean for your rewards and incentives program

Ben Wright

No time to read all 81 pages of the newly released Medicare-Medicaid Capitated Financial Alignment Model Reporting Requirements (let alone the title)? No problem. Here’s the section on CY 2016 MMP core reporting requirements for rewards and incentives programs...

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