Novu Health Engagement Blog

Walking the walk: Novu’s Employee Wellness Program

Novu Health

At Novu, we spend our days creating behavior change among health plan members. In partnership with our clients, we ask members to make their health a priority by completing high-value behaviors, such as attending preventive care visits and cancer screenings....

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Novu Loyalty360 Interview: How health care is embracing customer loyalty

Novu Health

MINNEAPOLIS, MN – August 10, 2016 – Health care is in the midst of industry disruption. Consumers are more empowered than ever with detailed plan information at their fingertips and an array of options to choose from for coverage. Labels such as consumerism,...

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Can you engage Medicare members online? We wanted to find out.

Jordan Mauer

It’s no secret that health plans (and most companies, for that matter) want to engage with consumers online—it’s less expensive, often results in deeper participation and can lead to a lasting relationship with the brand. How best to engage members digitally,...

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Two major trends shaping the health care revolution: Insights from AHIP

Kristin Gasteazoro

How do you know when you’re witnessing an industry on the cusp of a revolution? Language.

 

The phrases buzzing around the 2016 AHIP (America’s Health Insurance Plans) Institute & Expo were rife with change. Phrases like data utilization for better decisions,...

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How to optimize your Medical Loss Ratio

Ben Wright

We optimize the MLR numerator. So can you. Let’s talk about how. 

For Medicare Advantage (MA) plans, one of the most significant influences on expenditures and profit is the Medical Loss Ratio (MLR) rule. This rule requires that MA plans spend at least 85% of...

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Novu at AHIP Institute & Expo in Las Vegas, June 15-17

Kristin Gasteazoro

The AHIP Institute & Expo is the must-attend event for insurance professionals across the health care industry. Throughout the year, AHIP (America’s Health Insurance Plans) works to keep payers informed of the latest trends and challenges in the industry, and...

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Take a peek inside Novu’s new office

John Wicka

At Novu, our purpose—enabling health plans to better understand, motivate and connect with members—hasn’t changed. But, due to our rapid growth (a 50% increase in staff over the last year and a half!) as the health care industry’s leading marketing and behavior...

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How do Rewards and Incentives Programs Impact Quality Ratings?

Jordan Mauer

Novu’s rewards and incentives programs (R/I programs) result in excellent engagement rates among members—but the real pay-off for plans is the bump in Quality scores, including Medicare Stars and Medicaid’s Pay-for-Performance program by improving HEDIS, HOS...

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Preparing Your CY 2017 Medicare Advantage Bid

Ben Wright
A quick start guide to CMS guidance on rewards and incentives programs

Including a rewards and incentives program in your CY 2017 Medicare Advantage bid is a move toward more actively supporting healthy behaviors and more effective member engagement. Ensuring...

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6 key steps for a successful Medicaid rewards and incentives program

Kristin Gasteazoro

As CMS moves forward with the implementation of a star quality rating system for Medicaid plans, and more and more states liberate their rules around wellness incentives, the stage is set for health plans to maximize their performance (and their ROI) through...

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